Introducing the Upgrade to Enterprise Contact Center Promotion

• Are you ready to take the next step with your call center and enable it with full multimedia capabilities with outbound calling functionality?

• Do you want to extend the ShoreTel Contact Center functionality and upgrade to Enterprise level to take advantage of self service capabilities and skills based routing?

• Are your Workgroup customers hitting the limits of the solution for call center functionality and would love to get some of the features of the ShoreTel Enterprise Contact Center Solution?

• Is advanced reporting or closer agent monitoring coming up more often as a requirement for your ShoreTel Enterprise Contact Center customers?

ShoreTel is pleased to announce new parts that enable existing Contact Center or Workgroup customers to upgrade to ShoreTel Enterprise Contact Center (ECC) solution quickly and easily. Through this promotion ShoreTel have improved the cost effectiveness for customers considering making this move, so they can take advantage of the powerful functionality of the ShoreTel ECC.

Promotion expires end of March 2011.

*Terms and conditions apply, not to be used in conjunction with other offers or promotions.

For any questions regarding this promotion and full terms and conditions, please contact your ScanSource Communications Europe account manager on 01784 740000.