Workgroup to Enterprise Contact Centre (ECC) Upgrade Program

This promotion will improve cost effectiveness for customers considering making the move to upgrade from workgroups to ShoreTel Enterprise Contact Center solution, enabling them to take advantage of the powerful functionality of the ShoreTel ECC.

Allow your customers to enjoy:

• Advanced reporting and supervision in ShoreTel ECC
• Enable features like scheduled callbacks, web callbacks, routing by Caller ID or area code, and routing by skills.
• Allow them to chat with a website agent, or send emails that route to that agent.

Promotion expires end of September 2010.

*Terms and conditions apply, not to be used in conjunction with other offers or promotions.

For any questions regarding this promotion and full terms and conditions, please contact your ScanSource Communications Europe account manager on 01784 740000.