Avaya IP Office Sales Training

Location: Blenheim House Crabtree Office Village Eversley Way, Egham, TW20 8RY, United Kingdom
Venue: ScanSource University, Egham
Dates/Times: Wednesday 12th July 2017
Registration Fee: free

Target Audience – for experienced Sales Professionals, with current Telecoms and Datacomms knowledge, who want to understand how to position and sell the IP Office solution portfolio

Avaya Professional Credential Target – this workshop is a key learning opportunity for the Avaya Professional Sales Specialist (APSS) credential and prepares participants for the 4600T - APSS Small and Midmarket Communications Online Test.

(PLEASE PRE-REGISTER FOR THIS ASSESSMENT via the Avaya Learning Centre – www.avaya-learning.com  AS THE EXAM WILL BE COMPLETED IN CLASS)

PLEASE NOTE – if you do not have a Log-On (Single Sign-On/SSO) for Avaya Learning, you will need to allow at least 72 hours to complete the Application process prior to registering for the Test

Workshop Overview

This class is designed for experienced sales professionals, enabling them to identify customer business challenges and position IP Office as a viable solution.  On completion of the class, participants will be able to:

  • Identify IP 500 components – Control Units and Expansion Modules; Base Cards and Expansion Cards supporting Analogue, Digital and SIP Trunks and Telephones
  • Communicate the value of IP 500 applications and solutions – VoiceMail, Networking, Contact Centres, Mobility, across the IP Office Essential, Preferred and Advanced Editions
  • Understand the IP 500 benefits – product positioning, competitors and Small Medium Enterprise (SME) business conversations
  • Identify additional support resources – EZ Demo tools, Partner Portal, Avaya Learning and ScanSource IP Office Designer tools

    NOTE – additional IP Office learning materials are available via the Avaya Learning Center

    Additional Requirements – in order to complete the exam all students should bring:

  • A Notebook or Laptop computer
  • Avaya Learning Center/University Log-In

For further information please contact:

Email – training.europe@scansource.eu          

Telephone –  +44 (0) 1784 740 000