System Central is a proprietary tool designed by our sister company in the USA, Catalyst Telecom. It’s a workflow management database that streamlines an Avaya ACM order from quote to design to install. It organises your quote information for each of your customers and creates a workflow history that can be accessed 24/7.
MAIN FEATURES AND BENEFITS:
- Logs all quote history in one central place
- Access configuration details 24/7 via the web
- Share information and communicate internally about the configurations in process
- Collect and assess information needed
- Maintain a running record of all ordered SAP codes
- Receive instant notifications once quotes are complete
- Reduce entry time using the Replicate Configuration Function
- Quick way to ensure quotes are correct before ordering
- Notification function for two people during the life span of a quote
Log into System Central here.
Need access to System Central? Contact your ScanSource Account Manager on 01784 740000.