System Central is a proprietary tool designed by our sister company in the USA, Catalyst Telecom. It’s a workflow management database that streamlines an Avaya ACM order from quote to design to install.  It organises your quote information for each of your customers and creates a workflow history that can be accessed 24/7.

MAIN FEATURES AND BENEFITS:

• Logs all quote history in one central place
• Access configuration details 24/7 via the web
• Share information and communicate internally about the configurations in process
• Collect and assess information needed
• Maintain a running record of all ordered SAP codes  
• Receive instant notifications once quotes are complete
• Reduce entry time using the Replicate Configuration Function
• Quick way to ensure quotes are correct before ordering
• Notification function for two people during the life span of a quote

Log into System Central here.

Need access to System Central? Contact your ScanSource Account Manager on 01784 740000.