Record meets all your customer's needs, whether its needed to capture and retrieve calls with the minimum of fuss for regulatory compliance or for business improvement through higher levels of customer satisfaction. It works with all technologies - ISDN, SIP and VoIP - in whatever combination and includes high level encryption.

 

Resolve Disputes

• Find calls quickly and email an extract of the call

Demonstrate Compliance

• For many organisations it is necessary to show that FSA rules have been followed

Monitor Quality

• Review calls to ensure that all clients have been dealt with professionally at all times

Improve Performance

• Work with staff to develop their telephone and telesales techniques

Share

• Share conference calls and online meetings with business colleagues

 

Downloads:

• Learn more about Call Recording
• Video walk-through
• Data sheet PDF