CALL MANAGEMENT
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Adaptive
The New Media Software team has been producing software applications and products since 1992. Research and development of the Adaptive product started in 1998 and the first product, Adaptive Messaging, was released in 2000, which is when New Media Software Ltd was founded.
Today, the company provides a wide range of applications for general businesses and call centres alike. Many companies rely on the Adaptive products and, in fact over 2000 licences have been supplied in the UK.
New Media Software is proud to work with some of the largest and most respected manufacturers of business telephone systems in the world. The Adaptive products work with a wide range of business telephone systems and are supplied via a network of communications resellers.
Callista
Running a hospitality property can be a stressful, time-consuming job. Callista Hospitality has been specifically designed to take care of everything from reservations, confirmation letters, check in/out, transaction processing and automatic call logging to the production of professional checkout statements no matter how small or large your property is, leaving you time to concentrate on the little things which make your guests feel special.
Callista Light BDI has been specifically designed for use in businesses and hospitality applications requiring simple call accounting functions combined with control over telephone extensions. The system is perfectly suited for use in small motels/hotels or calls shops where the public have access to telephones for local, national, international and mobile calls, and in private hospitals where only patient calls need to be tracked and billed separately from treatment and accommodation costs.
Telephone costs can account for considerable business expenditure in any company. Callista® Multifunctional enables you to understand exactly where your time, money and resources are being spent.
Oak Telecom
Founded in 1985, Oak started as primarily a Call Management Solutions provider. The company proceeded to grow, propelled forward by it's reputation for pioneering and cost effective solutions. Oak was to change the industry again in the mid nineties by introducing Windows based solutions, a first in the UK market.
Today, with over 60 staff employed in the UK, Oak are SME market leaders in Call Management, Call Recording, CTI and Voicemail, with over 20,000 systems installed in the UK alone. The company continues to provide cutting edge solutions, imitated, but never bettered.