Unified Communications

Avaya’s unified communications solutions help companies increase employee productivity, improve customer service and reduce costs by integrating multiple forms of communications, including telephony, e-mail, instant messaging and video. With Avaya unified communications solutions, customers can communicate effectively regardless of location or device.
Our Avaya Aura® architecture simplifies complex communications networks, reduces infrastructure costs and delivers voice, video, messaging, presence, web applications and more to users. Using this architecture, organizations are able to rapidly and cost-effectively deploy applications from a centralized data center to users regardless of the device they are using or the network to which they are connected.
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  • Contact Centers

    ScanSource Communications, Europe
    As a global leader in the contact center market since our founding, Avaya offers highly reliable, scalable communications-centric solutions that can improve customer service and help companies compete more effectively. The Avaya Aura® Contact Center Suite creates a single integrated customer queue,...read more
  • PRESS-RELEASE

    ScanSource to Hold Avaya Morning Before London Partner Tour Event

    ScanSource, Inc.
    Thursday, April 12, 2012
    ScanSource Communications Europe is inviting its resellers to its 2012 UK Partner Tour at The Brewery on Chiswell Street, London on 24th April. As an added incentive, prior to the event, the value-added distributor of voice, video and data solutions will be holding a special Avaya session at the...read more
  • Small and Medium Enterprises

    ScanSource Communications, Europe
    Avaya’s Small and Medium Enterprise Communications (SME) solutions are designed to meet communications challenges facing small and medium enterprises. Avaya IP Office, our award-winning, global flagship SME solution, helps simplify processes and streamline information exchange within systems. Commu...read more
  • Networking

    ScanSource Communications, Europe
    Avaya’s data networking portfolio is designed to address and surpass competitors’ products in three key requirements: resiliency, efficiency and performance. The portfolio includes: Ethernet Switching—a range of Local Area Network switches for data center, core, edge, and bra...read more
  • Avaya

    Avaya

    ScanSource Communications, Europe
    Avaya is a leading global provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world. Avaya helps our customers bring pe...read more
  • EVENTS

    Avaya Roundtable event London

    ScanSource Communications, Europe
    Location: Euston Road London England NW1 2AR United Kingdom
    Venue: St. Pancras Renaissance Hotel London
    Date/Time: 20 September 2017 - from 2:30 PM to 9:00 PM
    ScanSource is excited to invite you an EXCLUSIVE ROUNDTABLE EVENT  at London’s St Pancras Hotel Our industry and the technology we provide is changing, and the buying habits and needs of our customers are evolving at a more rapid pace than ever before. During this session we wi...read more
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    Avaya IP Office Sales Training

    ScanSource Communications, Europe
    Location: Blenheim House Crabtree Office Village Eversley Way, Egham, TW20 8RY, United Kingdom
    Venue: ScanSource University, Egham
    Date/Time: Wednesday 15th November 2017
    Registration Fee: free
    Target Audience – for experienced Sales Professionals, with current Telecoms and Datacomms knowledge, who want to understand how to position and sell the IP Office solution portfolio Avaya Professional Credential Target – this workshop is a key learning opportunity for th...read more
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    Avaya Session Border Controller for Enterprise

    ScanSource Communications, Europe
    Location: Blenheim House Crabtree Office Village Eversley Way, Egham, TW20 8RY, United Kingdom
    Venue: ScanSource University, Egham
    Date/Time: Wednesday 6th & Thursday 7th December 2017
    Registration Fee: £350.00 per student
    A workshop on the Avaya ASBCE product.  The workshop will demonstrate how to setup SIP trunks through an ASBCE to an IP Office. It will also show how to setup the SBCE to provide secure remote access for SIP remote clients/endpoints to an IP Office. Target Audience: Engineers responsible for...read more
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    Avaya Session Border Controller for Enterprise

    ScanSource Communications, Europe
    Location: Blenheim House Crabtree Office Village Eversley Way, Egham, TW20 8RY, United Kingdom
    Venue: ScanSource University, Egham
    Date/Time: Wednesday 22nd & Thursday 23rd November 2017
    Registration Fee: £350.00 per student
    A workshop on the Avaya ASBCE product.  The workshop will demonstrate how to setup SIP trunks through an ASBCE to an IP Office. It will also show how to setup the SBCE to provide secure remote access for SIP remote clients/endpoints to an IP Office. Target Audience: Engineers responsible for...read more
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    Avaya IP Office Platform Basic Integration Configuration Workshop 7720C

    ScanSource Communications, Europe
    Location: Blenheim House Crabtree Office Village Eversley Way, Egham, TW20 8RY, United Kingdom
    Venue: ScanSource University, Egham
    Date/Time: Monday 27th November - Friday 1st December 2017
    Registration Fee: £900.00 per student
    Course Duration – 5 days                                          Delivery Media – Classroom/Instructor Led Target Audience – technicians with the responsibility for ...read more
  • TOOLS

    ScanSource Designer FAQs

    ScanSource Communications, Europe
    How much does it cost to use the IP Office Designer? ScanSource Communications has made IP Office Designer available free of charge to selected resellers. They are only required to register using an online form in order to receive the latest link to download the up-to-date version. Which are the sy...read more