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Unified Communications

Avaya’s unified communications solutions help companies increase employee productivity, improve customer service and reduce costs by integrating multiple forms of communications, including telephony, e-mail, instant messaging and video. With Avaya unified communications solutions, customers can communicate effectively regardless of location or device.
Our Avaya Aura® architecture simplifies complex communications networks, reduces infrastructure costs and delivers voice, video, messaging, presence, web applications and more to users. Using this architecture, organizations are able to rapidly and cost-effectively deploy applications from a centralized data center to users regardless of the device they are using or the network to which they are connected.
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  • Contact Centers

    ScanSource Communications, Europe
    As a global leader in the contact center market since our founding, Avaya offers highly reliable, scalable communications-centric solutions that can improve customer service and help companies compete more effectively. The Avaya Aura® Contact Center Suite creates a single integrated customer queue,...read more
  • Small and Medium Enterprises

    ScanSource Communications, Europe
    Avaya’s Small and Medium Enterprise Communications (SME) solutions are designed to meet communications challenges facing small and medium enterprises. Avaya IP Office, our award-winning, global flagship SME solution, helps simplify processes and streamline information exchange within systems. Commu...read more
  • Networking

    ScanSource Communications, Europe
    Avaya’s data networking portfolio is designed to address and surpass competitors’ products in three key requirements: resiliency, efficiency and performance. The portfolio includes: Ethernet Switching—a range of Local Area Network switches for data center, core, edge, and bra...read more
  • Avaya

    Avaya

    ScanSource Communications, Europe
    Avaya is a leading global provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world. Avaya helps our customers bring pe...read more
  • EVENTS

    Avaya Roundtable event London

    ScanSource Communications, Europe
    Location: Euston Road London England NW1 2AR United Kingdom
    Venue: St. Pancras Renaissance Hotel London
    Date/Time: 20 September 2017 - from 2:30 PM to 9:00 PM
    ScanSource is excited to invite you an EXCLUSIVE ROUNDTABLE EVENT  at London’s St Pancras Hotel Our industry and the technology we provide is changing, and the buying habits and needs of our customers are evolving at a more rapid pace than ever before. During this session we wi...read more
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    Avaya IP Office Sales Training- 23/05/18

    ScanSource Communications, Europe
    Location: Blenheim House Crabtree Office Village Eversley Way, Egham, TW20 8RY, United Kingdom
    Venue: ScanSource University, Egham
    Date/Time: Wednesday, 23rd May 2018
    Registration Fee: Free of Charge
    Target Audience – for experienced Sales Professionals, with current Telecoms and Datacomms knowledge, who want to understand how to position and sell the IP Office solution portfolio Avaya Professional Credential Target – this workshop is a key learning opportunity for th...read more
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    Avaya Session Border Controller for Enterprise Workshop

    ScanSource Communications, Europe
    Location: Blenheim House Crabtree Office Village Eversley Way, Egham, TW20 8RY, United Kingdom
    Venue: ScanSource University, Egham
    Date/Time: Wednesday 9th & Thursday 10th, May 2018
    Registration Fee: £350.00 per person
    A workshop on the Avaya ASBCE product.  The workshop will demonstrate how to setup SIP trunks through an ASBCE to an IP Office. It will also show how to setup the SBCE to provide secure remote access for SIP remote clients/endpoints to an IP Office. Target Audience: Engineers responsible for...read more
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    Avaya IP Office Platform Basic Integration Configuration Workshop 7720C

    ScanSource Communications, Europe
    Location: Blenheim House Crabtree Office Village Eversley Way, Egham, TW20 8RY, United Kingdom
    Venue: ScanSource University, Egham
    Date/Time: Monday 14th - Friday 18th May 2018
    Registration Fee: £900.00 per person
    Course Duration – 5 days                                          Delivery Media – Classroom/Instructor Led Target Audience – technicians with the responsibility for ...read more
  • TOOLS

    ScanSource Designer FAQs

    ScanSource Communications, Europe
    How much does it cost to use the IP Office Designer? ScanSource Communications has made IP Office Designer available free of charge to selected resellers. They are only required to register using an online form in order to receive the latest link to download the up-to-date version. Which are the sy...read more
  • Dubai reseller form

    ScanSource Communications, Europe
    Do you want to partner with a distributor who can help you maximise your Avaya business? ScanSource Communications is dedicated to filling a need in the channel by providing resellers with the support and logistics that give you an edge over your competition. Fill out my Wufoo form! Find out mor...read more
  • Dubai end user form

    ScanSource Communications, Europe
    Are you a user of Avaya equipment? Fill in this form with your details and we’ll make sure to address you to the right reseller. Fill out my Wufoo form! ...read more