AVAYA IP OFFICE
The Avaya IP 500 is a phone system designed for small and medium businesses. Avaya IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the applications and advantages of an IP telephony solution. This converged communications solution can help businesses reduce costs, increase productivity, and improve customer service.
Avaya and ScanSource Communications Europe believe that businesses should be supported in migrating to IP telephony at their own pace, following their own path. Our customers can use a mix of digital, analogue, IP, and SIP technology and still take advantage of all the applications that convergence provides.
The IP 500 is a modular communications solution that scales from 2 to 384 extensions. It provides a hybrid PBX with both Time Division Multiplexing (TDM) and IP phone support that can be used in either mode or both concurrently. IP Office has data capabilities built in, providing IP routing, switching and Firewall protection between LAN and WAN. IP Office has an integrated software applications suite that delivers a contact center, voice and email messaging, Interactive Voice Response, conferencing and computer telephony integration.
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Release 6
The latest IP Office Release offers:
Access to the 5-20 user segment:
- NEW! 1400 Series digital phones
- Combination Cards reduce installation time and simplify configurations; supporting for digital phones, analog devices, Voice over IP resources, and trunking in single card.
Increased capacity
- Up to 1000 users in a Multi-Site Network
- Greater resiliency
Richer call center application
- Web browser-based application with customizable wallboard
Interoperability with Avaya AuraTM via SES
Enhanced IP Office 500v2 platform
- Secure Digital (SD) card includes core software, firmware, and Essential Edition functionality, saving money and time with license activations and recovery
New and enhanced User productivity solutions:
- Avaya one-X® Portal for IP Office - now includes Telecommuter mode
- NEW! Office Worker solution - help in-office workers stay connected to associates, suppliers, vendors, & customers
- NEW! IP Office Video Softphone - included in Teleworker and Power User solutions
- 9600 Series IP Telephones - larger screens, paperless labels, and enhanced audio quality.
NEW! Services Option
- Access to Avaya backbone support 24/7 via Distributor to support all your customers.
- Direct access to Avaya for SME Experts.
- Enhanced one-year warranty, includes Advanced Parts Replacement for 2 or 4 years.
Collaboration Products
User Profiles