Overview and details
Avaya Aura Communication Manager software is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers Intelligent Communications to enterprises large and small. Communication Manager effectively scales from less than 100 users to as many as 36,000 users on a single system and to more than one million users on a single network.

Communication Manager is an important component of the new Avaya Aura next generation architecture, which consolidates several previously separate products and new components into a holistic package that makes it easier to buy everything you need for Unified Communications. Going forward, Communication Manager software will be sold as part of the Avaya Aura Standard Edition and Enterprise Edition packages, which bring together all the functionality needed for common customer situations with a simple per user licensing fee. For more information, refer to the Product A-Z listing for Avaya Aura.

Product Details
Designed to run on a variety of Linux-based media servers, Communication Manager provides centralized call control for a resilient, distributed network of media gateways and a wide range of analog, digital, and IP-based communication devices. It also has several advanced applications built-in, including mobility applications, call center features, advanced conference calling, and E911 capabilities.

Communication Manager is the foundation for building complete enterprise communication networks by supporting SIP, H.323 and other industry-standard communications protocols over a variety of different networks. This protocol support provides centralized voice mail, attendant operations, and call centers across multiple locations.

Communication Manager also provides the capability for many enterprises to flatten, consolidate and extend their enterprise communications networks, resulting in reduced Total Cost of Ownership (TCO), improved customer service and greater competitiveness.