Call Recording products from Adaptive

Adaptive Call Recorder

The Adaptive Call Recorder records all telephone calls that are made and received on ISDN telephone lines. Recordings are stored on a central PC and can be searched for and replayed. The functionality of the recorder depends on the software level chosen. There are three levels: Basic, Standard or Professional.

download 'Adaptive Call Recorder Brochure'

 

 

Computer Telephony products from Adaptive

Adaptive CTI

Adaptive CTI provides a link between your telephone system and your desktop computer. Using Adaptive CTI, you can easily answer calls, hold them and transfer them to other people.

Adaptive Desktop SMS

There are many reasons for a business to send SMS messages. SMS messages are cheap to send, quickly delivered and usually read within a minute or two of receipt.

Adaptive Progressive & Predictive Diallers

Progressive and Predictive dialling can dramatically increase the number of effective telephone calls that tele-marketing staff can make per hour.

Adaptive Messaging & Contact Centres

Adaptive Messaging is a call centre message distribution and management system. When used with Adaptive CTI and Progressive or Predictive Diallers, Adaptive Messaging provides a total contact centre solution.